Traveler on T-Mobile

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject:

Yes - this has been a very frustrating issue. It has been very difficult to get good response from T-Mobile on this. One customer stated that they were able to talk to T-Mobile Engineers who reported they upgraded the network exactly when the customer started experiencing problems. Unfortunately we have yet to find someone who knows what happened. Best avenue right now is to contact T-Mobile support, so far everyone who has contacted them has reported they eventually start working again. Here is some technical data to provide them.

Traveler uses SyncML protocol, which is XML based content and is sent via TCP/IP ports 80, 443 and 8642. Communication on these ports is required to and from the device.

Feedback response number WEBB7RLK6K created by ~Fritz Dwotoosterli on 04/30/2009

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Lotus Traveler Not Syncing (~Dana Nonfreeve... 21.Apr.09)

. . Traveler sync problems (~Fritz Dwotoost... 22.Apr.09)

. . Traveler via T-Mobile (~Fritz Dwotoost... 23.Apr.09)

. . . . T-Mobile (~Bella Chuvelub... 24.Apr.09)

. . . . . . T-Mobile working again (~Bella Chuvelub... 27.Apr.09)

. . . . . . . . Traveler still not working on T-Mob... (~Dana Nonfreeve... 27.Apr.09)

. . . . . . . . . . Traveler on T-Mobile (~Fritz Dwotoost... 30.Apr.09)

. . . . . . . . . . . . Traveler and T-Mobile Update (~Fritz Dwotoost... 1.May.09)

. . Traveler sync problem (~Fritz Dwotoost... 22.Apr.09)

. . . . Traveler Sync Problem (~Dana Nonfreeve... 23.Apr.09)

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